Terms and Conditions
Erich-Weinert-Strasse 24, 1039 Berlin
vis-à-vis private person
1. Performance Object
1.1 The coaching commits itself to advise and support the client individually within the framework of the agreed support.
1.2 Unless otherwise agreed, the coaching can only be used by the client personally.
1.3 The agreed upon support service is understood to be a time-defined, contractual obligation according to § 611 BGB.
1.4 The client has the possibility to contact Arne Wildner on the homepage www.arnewildner.com or with Arne Wildner and in agreement with him to take advantage of different, individually tailored coaching packages. The subject of the contract is the service included in the agreed package as well as the provision of the respective contents.
2. Scope of application / Contract
2.1 The conclusion of the contract between Arne Wildner and the customer can be done by telephone (video chat, telephone, etc.) or in writing. If the contract is concluded by telephone, the customer has no right to receive the contract contents again in written form from us, unless otherwise agreed.
2.2 These General Terms and Conditions of Business apply to all contracts concluded between us – including contracts concluded by telephone (e.g. Zoom):
Arne Wildner, Erich-Weinert Str. 24, 10439 Berlin
and you as our customer in relation to our services. The contract language is German.
2.3 All agreements made between you and us in connection with the contract result in particular from these terms and conditions of business and our order confirmation, which may be issued in writing.
2.4 The contract terms are based on the individual agreement / conclusion of the contract in accordance with the preceding consultation. The contract ends at the end of the contract period. An automatic extension of the contractual relationship does not take place. With the end of the contract, the customer’s right to use the services offered ceases to apply. An extension of the service is only possible with prior consultation.
2.5 The type and scope of each online coaching service will be discussed with the client. Possible coaching contents and goals will be agreed with the client in advance in a consultation.
2.6 Contracts between Arne Wildner and the client are concluded by telephone through mutual declarations of intent. The client agrees that we record the telephone conversation with him and/or the respective video chat for proof and documentation purposes.
3.1 The client is obliged to ascertain beforehand (if necessary with a doctor) whether the execution of the training/coaching may entail health risks or damage for him/her. Coach Arne Wildner is not liable for risks or accidents caused by himself.
3.2 If he waived this, he does so on his own responsibility. Any illness, injury, pain, dizziness, indisposition etc. must be reported to the coach. All questions about the current/former state of health and living conditions must be answered truthfully and completely. All changes in the state of health must be reported to the trainer immediately.
3.3 Arne Wildner is not liable beyond the provision of her owed services for a possible non-achievement of the purpose the client had intended by entering into the contract.
3.4 Since the correctness of the execution of the recommended training and nutrition cannot be completely controlled and checked, the success of Arne Wildner’s individualized training and nutrition programs cannot be guaranteed and possible injuries, health damages or accidents cannot be excluded.
3.5 Arne Wildner is not liable for health risks, even those that are currently not known to the client, in case of an accident or damage.
3.6 If the client uses the services of cooperation partners or other coaching mediated companies or persons, he does so at his own responsibility. Arne Wildner does not guarantee for goods and services that the client has received from them.
3.7 Arne Wildner has a personal liability insurance to cover possible legal liability claims of the client.
3.8 The client has to insure himself/herself against accidents and injuries that may occur during the online training.
Information about our liability for content can be found at arnewildner.com/imprint
4. Prices, payment terms, SEPA direct debit, invoice
All prices quoted to you are gross prices including the statutory value added tax.
4.1 The remuneration for Arne Wildner’s services is generally due in full upon conclusion of the contract, unless the individual contractual agreement with the customer states otherwise.
4.2 The offerer is entitled to assign a third party company (e.g. Copecart, Digistore24) located within the EU with the handling of the payment towards the customer,
4.3 You can choose to transfer the price owed to one of the accounts indicated by Arne Wildner, or give us a (SEPA) direct debit authorization, or by credit card/PayPal via CopeCart. In the case of a (SEPA) direct debit authorization, the debit of your account will be initiated at the earliest at the point in time regulated in paragraph 1. A (SEPA) direct debit authorization granted to Arne Wildner shall also apply to further orders until revoked.
4.4 When choosing the SEPA Direct Debit payment method, you are obliged to send us a SEPA Direct Debit Mandate in writing and signed by you immediately after the telephone call / video call. In this respect, the sample provided in the attachment is to be used.
4.5 The Customer will receive an invoice for the booked services.
5. other costs
5.1 If additional costs (entrance fees, court rentals, etc.) arise due to the client’s desired sports and/or training content, these are to be borne by the client.
5.2 The costs for a doctor, physiotherapist, nutritionist or similar, who are consulted for holistic care, are to be borne by the client in the amount of the invoicing modalities of the respective service provider.
5.3 If other training or services are used (e.g. child care, training care while travelling, etc.), separate rates will be agreed in advance.
6. Claims for compensation
6.1 In case of a short term cancellation by Arne Wildner no claims for compensation can be made. If necessary, already scheduled coaching sessions will be made up for on request.
7.1 The personal data of the client will be stored by Arne Wildner and will be used exclusively for the fulfilment of the aforementioned object of performance.
7.2 The stored data will be deleted upon request, at the latest 24 months after the last booked coaching package. In all other respects the regulations of the Federal Data Protection Act according to the Basic Data Protection Regulation apply.
Further information about our data protection conditions can be found at arnewildner.com/imprint .
8.1 The client is obliged to keep any business and trade secrets of Arne Wildner Coaching confidential, even after the termination of the framework agreement.
8.2 Arne Wildner has to keep all information of the client that has become known in connection with the performance of the training and coaching measures confidential, even after the termination of the framework agreement.
9. Other agreements
9.1 Both parties recognize arrangements and agreements for booking Coaching Packages as binding, provided that they have been confirmed by both parties. This applies to all means of communication used, such as telephone, Skype, Facetime, Zoom, WhatsApp, fax or e-mail.
9.2 Both parties are committed to mutual loyalty and will under no circumstances make negative comments about the person and/or products or services of the other or damage the reputation and prestige of the other.
10. Final Clauses
10.1 Changes, additions and subsidiary agreements must be made in writing to be effective, unless otherwise provided for in these GTC. The written form requirement shall also apply to any waiver of this formal requirement.
10.2 Should one of the preceding provisions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. In place of the invalid or unenforceable provision, a suitable legally effective replacement provision that comes as close as possible to the economic success of the invalid or unenforceable provision shall be agreed by mutual consent.
10.3 Place of performance is Berlin. The law of the Federal Republic of Germany shall apply.
I hereby confirm the correctness and completeness of the information provided on my state of health. I am aware that the trainer is not liable for any damages. I take the training/consulting or its implementation on my own responsibility and risk.
Terms and Conditions Status: 17.06.2020